Contact Us
We're here to help! Choose the best way to reach us based on your needs. Our dedicated support team is ready to assist you.
General Support
For general questions, account issues, platform guidance, and user support. Our most commonly used contact method.
Security & Fraud
Report security concerns, suspicious activity, fraud attempts, or safety issues. Monitored 24/7 for urgent matters.
Business Inquiries
Partnership opportunities, media requests, business development, and commercial collaborations.
Legal & Compliance
Legal matters, compliance questions, terms of service inquiries, and regulatory concerns.
Privacy & Data
Data protection questions, privacy rights requests, GDPR inquiries, and account deletion requests.
Emergency Support
Urgent safety issues, immediate security concerns, and critical problems requiring immediate attention.
💬 WhatsApp Support
For quick questions and real-time support, reach us on WhatsApp. Perfect for urgent matters that need immediate attention.
Chat on WhatsApp+34 604 226 005
Response Times
🚨 Emergency Situations
For immediate safety concerns or urgent security issues, use our emergency email or WhatsApp. We monitor these channels 24/7 and respond within 1 hour.
Our Commitment
We believe in transparent, responsive communication. Every message is important to us, and we're committed to providing helpful, professional support to our community. Our team operates across multiple time zones to ensure timely responses regardless of your location.
📧 Email Tips for Faster Support:
- Include your username or email associated with your account
- Describe the issue clearly with specific details
- Attach screenshots if relevant
- Include any error messages you've received